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We all want the perfect workplace

but the reality can be

quite different

Click Below to see the statistics

Communication = Respect

Only 38% of employees feel respected

Disengaged employees waste time

1/3 of time! That's a loss of $3,400 for every $10,000 in salary

69% of managers are uncomfortable communicating with employees

72% of employees want more feedback 

205 billion daily eMails

sent worldwide

Only 1/3 are opened

What makes a happy workplace?

what do you need

for a happy workplace?

listening to be heard

coming together through conflict

The fear of betrayal, of being alone, of being forgotten are primal to each of us, and are at the core of our being.  There is, however, a vast difference between the fear of something, and the real danger it may occur.  Navigating this opens our minds to belonging to something bigger - a team. 

Needs are more than the things we can't live without. They represent our values, wants, desires and preferences for a happier and/or more meaningful experience as a human being. Understanding what you need vs what you want will lead to a healthy relationship.  

We've all heard that trust is like a vase.  We look at that same metaphor a bit differently.  While what is lost may never be regained, the new element that we can find could bring us even closer.  The choice is up to us.  Trust and productivity go together, it simply requires effort.  

There is a major difference between feeling guilt, blame or shame.  How we define, interact and process these different emotions can have a major effect on the health of our relationships.  Watch video...

We seek out love, trust and support in each of our relationships, yet find ourselves in a myriad of arguments, fights and feeling alone. Understanding the difference between intent and perception is key for healthy relationships, we will guide you through that path.  

needs vs wants

fear vs danger

trust vs doubt

Intent vs perception

guilt vs blame & shame

Brené Brown writes that "empathy fuels connection, sympathy drives disconnection". It is up to each one of us to gain the tools to regain what may be lost.  Through interactive exercises, we will add to your toolkit build connections. Watch video... 

emapthy vs sympathy


Conflict Management


3 hour workshop

This engaging 3 hour workshop gives participants a positive perspective on how they can improve their skills 

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Conflict Management


From understanding your business to full strategy implementation and support, we have you covered. 


3 day certified training program

A fully certified 3 day program that is eligible for the Alberta Job Grant that can transform your business 

your conflict management specialists

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Don Schapira, Q.Med., has over 20 years experience in training and delivering positive messages to the boardroom, class room and the family room.  

With a long history of building up positive corporate cultures, Don opened the doors to the Fresh Start for Families concept back in 2015.  Working with hundreds of families, and couples to find the better way to communicate, Don has also mentored youth directly to overcome conflict and find a better way to resolve their issues.​​

Trained at Northwestern University in Chicago, and the Alternative Dispute Resolution Institute of Alberta, Don currently works as a trainer for many not-for-profit and charitable organizations including, Peer Mediation & Skills Training, Rotary Canada and ADRIA.

Don has made it his goal to provide you with the right tools in order to help you find your very own Fresh Start

eMail or call Don directly for more information:

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Elizabeth Borger, Q.Med., has the experience and know-how to help your team function at its best.

Having earned her MBA from the Haskayne School of Business, Liz set out to understand the nature of conflict in the workplace, and how to best create the internal resources to ensure a productive and healthy environment. 

Listening to what you need is of utmost importance to us. By understanding what conflicts your business is facing we can cater a plan specifically for you that increases productivity and profitability. We want your business to thrive, and we have the plan to give you the tools to have the confidence to manage any conflict in the future, whether it be with staff, management or client relationships. Our process will provide you the results you are looking for to ensure a Fresh Start for your business.



eMail or call Liz directly for more information:

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